suppressed
The address is on your account's suppression list
Batch runs, bulk jobs and monitors answered the address from your suppression list without running a lookup.
- appears in
- reason
- verdict
- undeliverable
- credits
- Free. Suppressed answers are served from the stored verdict without running the pipeline.
What it means
Your suppression list holds every address that earned an undeliverable verdict in the last 90 days plus anything you imported. Batch, bulk and monitor runs consult it first and answer from the stored result: reason suppressed for imported entries, the original reason for verified ones, and meta.suppressed true either way.
Single lookups through the API and the dashboard deliberately ignore the list. An explicit re-verify is the only way off it: a recovered verdict removes the entry, a fresh undeliverable one renews it.
What to do
Nothing for sends: the address stays out. To challenge an entry, verify that single address; the fresh answer replaces or clears it.
Example response
{
"email": "[email protected]",
"deliverable": "undeliverable",
"reason": "suppressed",
"risk_score": 100
}Abbreviated: a real answer carries all 27 fields, listed in the verify-email reference.
Related
- invalid_syntax · the input does not parse as an email address
- invalid_local_part · the username breaks the rules its own provider enforces
- no_mx_records · the domain has no mail servers at all
- null_mx · the domain declares that it never accepts mail
- mx_unresolvable · the mail servers the domain points at do not exist
- mailbox_not_found · the mail server rejected the mailbox during the handshake
- mailbox_disabled · the mailbox exists but its provider has disabled it
- All verdict reasons
- Verdicts and the risk score
- API reference
markdown version: /docs/reasons/suppressed.md