empty_address

Nothing in the request was an address

Neither the written address nor the separated fields carried anything the parser could recognise, so there was nothing to check.

appears in
reason
credits
Free. An address that cannot stand as written never costs a credit.

What it means

An address is empty when none of organization, street, house number, PO box, locality, administrative area or postal code came out of the input: a blank string, a value of punctuation and whitespace, or fields that were all empty.

Nothing else runs. The country is echoed back, every other field is null, and no risk score is computed.

What to do

Check that the field you send is the one the user filled in. A single written address goes in `address`; separated fields go in `address_line1` and its siblings.

Example response

{
    "valid": false,
    "reason": "empty_address",
    "country": "GB",
    "formatted": null,
    "risk_score": null
}

Abbreviated: a real answer carries all 33 fields, listed in the validate-phone reference.

Related

markdown version: /docs/reasons/empty_address.md