JOB_CANCELLED

The bulk job was cancelled before producing results

Results were requested for a job that was cancelled before any address was processed, so there is no results file.

http status
409
credits
Nothing is billed for a failed request.

What it means

A job cancelled part-way keeps its partial results and serves them normally. Only a job cancelled with zero processed addresses answers with this code.

What to do

Create a new job with the same addresses.

Example response

{
    "success": false,
    "error": {
        "code": "JOB_CANCELLED",
        "message": "The job was cancelled before any addresses were processed, so there are no results.",
        "request_id": "req_01m1kgdm4xngzmbmff68g94w0c"
    }
}

Every error carries the request_id also sent in the X-Request-Id header; quote it when writing to support.

Related

markdown version: /docs/errors/JOB_CANCELLED.md